Returns & Refunds Policy
We want you to be happy with every book you receive. All of our titles are used, physical books. Each one is checked by hand and graded using standard used-book condition grades: Like New, Very Good, Good, or Acceptable. If something is not right, this policy explains how to return it and how refunds work.
Return window
You have 30 days from the date your order is delivered to start a return. Returns are free.
Condition of the return
Please return the book in the same condition you received it, including any dust jacket, inserts, or other materials that came with it.
If the book is not as described, damaged, or the wrong item
If your book is not as described, arrives damaged, or is the wrong item, we will cover return shipping and refund the full amount you paid, including any original shipping charges.
If you change your mind
You may also return a book within 30 days if you simply decide you do not want it. Returns are still free, and we will refund you in full, including any original shipping you paid.
How to start a return
Start your return from your order details, or email us at univselling@gmail.com and we will help. Please include your order information and a brief note about why you are returning the book.
Refunds
Approved refunds are issued to the original payment method, typically within a few business days of our receiving the return.
What we cannot accept
We may decline a return if:
- The book was damaged after delivery — for example, by writing, stains, moisture, or other wear that was not present when it arrived.
- Items are missing from the return, such as a dust jacket or insert that came with the book.
- The return is started more than 30 days after delivery.
- The item was not purchased from DLP Books.
If your order is lost or damaged in transit
If your order never arrives, or it arrives damaged in transit, email us at univselling@gmail.com as soon as you can. We will look into it and help with a replacement or a refund.
Questions? If you have any questions about a return or refund, email us at univselling@gmail.com. We are happy to help.